Call Center Advisor Full Time

Exquisite Solution Limited, a leading HR recruitment and management company is seeking enthusiastic and customer-focused Call Center Advisor to join our dynamic team at a leading telecom company. As a Call Center Advisor, you will be the first point of contact for our valued customers, providing timely and effective support across a range of telecom products and services.

Key Responsibilities

• Handle incoming customer calls professionally, efficiently, and courteously.
• Provide accurate information on company products, services, promotions, and technical troubleshooting.
• Resolve customer complaints and escalate complex issues to the appropriate departments.
• Log all customer interactions in the CRM system accurately and thoroughly.
• Maintain high levels of customer satisfaction through excellent delivery service.
• Meet individual and team performance targets, including call quality, resolution time, and customer satisfaction scores.

Qualifications and Requirements

How to Apply :

If you are a proactive, passionate, and self-driven individual with a strong commitment to excellence, please submit your cover letter, CV, and academic documents as a single PDF, with the position you are applying for in the subject line, to  talent@exquisitesolution.com The deadline for applications is 23rd June 2025.

Note :  Only shortlisted candidates will be contacted. If you have not been contacted within two weeks after the application deadline, please consider your application unsuccessful.

Disclaimer : Exquisite Solution Limited is an Equal Opportunities Employer. Never pay for a job during the recruitment process. For more job opportunities, visit our website at

Tagged as : Customer Experience, telecommunication