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QSSU-BDE-BUSINESS DEVELOPMENT EXECUTIVE

QSSU-BDE-BUSINESS DEVELOPMENT EXECUTIVE

Q-Sourcing ServtecKampala
18 days ago
Job description

About the job

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan

Department : Business Development

Location : Kampala Uganda

Reports To : Business Development Specialist

Position Overview :

The Business Development Executive (BDE) is a dynamic, results-driven professional responsible for identifying and securing new business opportunities, nurturing client relationships, and contributing to revenue growth for a Human Resource Management firm. This role demands strong communication and analytical skills, a comprehensive understanding of HR services, and a proven ability to drive strategic growth across multiple industries.

Key Responsibilities :

Lead Generation & Prospecting :

  • Identify potential clients and industries that could benefit from the firm’s HR services, including recruitment, talent management, employee benefits, payroll, and training solutions.
  • Conduct market research to discover new business opportunities and trends in HR services.
  • Generate new leads through cold calling, networking, email campaigns, and leveraging social media platforms like LinkedIn and work closely with the Growth Managers for alignment and closure.

Client Relationship Management :

  • Build and nurture long-term relationships with new and existing clients.
  • Act as the primary point of contact for prospective clients, responding to inquiries, understanding their HR needs, and presenting customized solutions.
  • Manage the sales process from initial inquiry to contract signing, ensuring a smooth transition between business development and client servicing teams.
  • Sales and Proposal Management :

  • Create compelling and customized proposals, presentations, and value propositions based on client needs for Growth and Customer.
  • Negotiate contracts and service agreements with prospective clients, ensuring all terms are mutually beneficial.
  • Work with internal teams to prepare quotes, service level agreements (SLAs), and other contractual documentation.
  • Business Strategy & Reporting :

  • Collaborate with the senior leadership team to refine the firm’s business development strategy, identifying target markets and potential partners.
  • Track and report sales activity, pipeline status, and revenue projections to management.
  • Analyse competitors’ offerings and provide recommendations for improving the firm’s business development approach.
  • Monitor client satisfaction and engage in post-sales relationship management to foster repeat business and referrals.
  • Collaboration with Internal Teams :

  • Work closely with the HR consulting and operations teams to ensure a seamless delivery of HR services to clients.
  • Communicate client feedback and requirements to relevant departments to ensure services are tailored and delivered effectively.
  • Collaborate with the marketing team to align business development initiatives with current campaigns and digital marketing efforts.
  • Achieving business Targets :

  • Maintain a strong accurate sales pipeline and actively work to convert leads into closed deals.
  • Continuously seek opportunities for upselling and cross-selling additional HR services to existing clients.
  • Client Retention and Satisfaction :

  • Ensure that all clients’ needs are addressed proactively, ensuring high levels of satisfaction.
  • Conduct regular follow-up meetings with clients to ensure ongoing business and service quality.
  • Address client concerns promptly and work towards resolving any issues that arise during the course of the business relationship.
  • Academic Qualifications :

  • Bachelors Degree / Diploma in Business Administration, Human Resource Management or Marketing or related field
  • Minimum of 3 years experience working with or supporting research teams, recruitment analytics, or collaboration with research / staffing firms is a strong advantage.
  • Key Skills :

  • Strong understanding of HR services, such as recruitment, talent management, employee benefits, and training solutions.
  • Excellent communication skills (both written and verbal) with the ability to influence and negotiate at all levels.
  • Strong networking, presentation, and interpersonal skills.
  • Ability to build long-term relationships with clients, partners, and prospects.
  • Strong analytical and problem-solving abilities, with attention to detail.
  • Proficient in CRM software (e.g. Salesforce, Zoho, Jazz HR) and MS Office Suite (Excel, PowerPoint, Word).
  • Ability to work independently and as part of a team.
  • All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy “QSSU-BDE-BUSINESS DEVELOPMENT EXECUTIVE”

    Note :

    The deadline for applications is not later than 05 : 00 pm Wednesday 30th April 202 5

    Only shortlisted applicants will be contacted.

    Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

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