About the job
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan
Department : Business Development
Location : Kampala Uganda
Reports To : Business Development Specialist
Position Overview :
The Business Development Executive (BDE) is a dynamic, results-driven professional responsible for identifying and securing new business opportunities, nurturing client relationships, and contributing to revenue growth for a Human Resource Management firm. This role demands strong communication and analytical skills, a comprehensive understanding of HR services, and a proven ability to drive strategic growth across multiple industries.
Key Responsibilities :
Lead Generation & Prospecting :
- Identify potential clients and industries that could benefit from the firm’s HR services, including recruitment, talent management, employee benefits, payroll, and training solutions.
- Conduct market research to discover new business opportunities and trends in HR services.
- Generate new leads through cold calling, networking, email campaigns, and leveraging social media platforms like LinkedIn and work closely with the Growth Managers for alignment and closure.
Client Relationship Management :
Build and nurture long-term relationships with new and existing clients.Act as the primary point of contact for prospective clients, responding to inquiries, understanding their HR needs, and presenting customized solutions.Manage the sales process from initial inquiry to contract signing, ensuring a smooth transition between business development and client servicing teams.Sales and Proposal Management :
Create compelling and customized proposals, presentations, and value propositions based on client needs for Growth and Customer.Negotiate contracts and service agreements with prospective clients, ensuring all terms are mutually beneficial.Work with internal teams to prepare quotes, service level agreements (SLAs), and other contractual documentation.Business Strategy & Reporting :
Collaborate with the senior leadership team to refine the firm’s business development strategy, identifying target markets and potential partners.Track and report sales activity, pipeline status, and revenue projections to management.Analyse competitors’ offerings and provide recommendations for improving the firm’s business development approach.Monitor client satisfaction and engage in post-sales relationship management to foster repeat business and referrals.Collaboration with Internal Teams :
Work closely with the HR consulting and operations teams to ensure a seamless delivery of HR services to clients.Communicate client feedback and requirements to relevant departments to ensure services are tailored and delivered effectively.Collaborate with the marketing team to align business development initiatives with current campaigns and digital marketing efforts.Achieving business Targets :
Maintain a strong accurate sales pipeline and actively work to convert leads into closed deals.Continuously seek opportunities for upselling and cross-selling additional HR services to existing clients.Client Retention and Satisfaction :
Ensure that all clients’ needs are addressed proactively, ensuring high levels of satisfaction.Conduct regular follow-up meetings with clients to ensure ongoing business and service quality.Address client concerns promptly and work towards resolving any issues that arise during the course of the business relationship.Academic Qualifications :
Bachelors Degree / Diploma in Business Administration, Human Resource Management or Marketing or related fieldMinimum of 3 years experience working with or supporting research teams, recruitment analytics, or collaboration with research / staffing firms is a strong advantage.Key Skills :
Strong understanding of HR services, such as recruitment, talent management, employee benefits, and training solutions.Excellent communication skills (both written and verbal) with the ability to influence and negotiate at all levels.Strong networking, presentation, and interpersonal skills.Ability to build long-term relationships with clients, partners, and prospects.Strong analytical and problem-solving abilities, with attention to detail.Proficient in CRM software (e.g. Salesforce, Zoho, Jazz HR) and MS Office Suite (Excel, PowerPoint, Word).Ability to work independently and as part of a team.All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy “QSSU-BDE-BUSINESS DEVELOPMENT EXECUTIVE”
Note :
The deadline for applications is not later than 05 : 00 pm Wednesday 30th April 202 5
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
