Talent.com

Jobs in Arua, northern region

Last updated: 2 days ago
QSSU-SCU-FCCO-FIELD CREDIT COLLECTIONS OFFICER

QSSU-SCU-FCCO-FIELD CREDIT COLLECTIONS OFFICER

Q-Sourcing ServtecArua
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On...Show moreLast updated: 22 days ago
Radiographer

Radiographer

International Rescue CommitteeArua, UG
The Radiographer is responsible for planning and delivering radiographic services, including preparing work plans and budgets, conducting imaging procedures, and reporting results to clinicians.Pre...Show moreLast updated: 4 days ago
Insurance Financial Advisor

Insurance Financial Advisor

Jobs for HumanityArua, Uganda
The Insurance Financial Advisor is a role that emphasizes providing clients with insurance solutions specifically tailored to their financial needs and objectives. The advisor carries out an evaluat...Show moreLast updated: 2 days ago
Factory Manager - Packaging (Corrugated Box Manufacturing)

Factory Manager - Packaging (Corrugated Box Manufacturing)

Zeebra Junction Specialist RecruitmentJinga, Uganda, UG
Packaging Solutions company (Corrugated Box Products) .East Africa and part of a leading international, professionally managed industrial / service group, engaged in diverse operations is urgently ...Show moreLast updated: 30+ days ago
Logistics Officer NOA, Arua

Logistics Officer NOA, Arua

Programa Mundial de AlimentosArua, Uganda
BACKGROUND AND PURPOSE OF THE ASSIGNMENT : .United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. The mission of WFP is to help the world ach...Show moreLast updated: 30+ days ago
Tele Sales Officer

Tele Sales Officer

WatuArua, UG
Quick Apply
Position : Tele sales Officer - Watu Shule Uganda Location : Gulu, Lira & Arua Job Type : Full-time Company Overview : Watu Shule Uganda is a driving license school under the purview / umbrella...Show moreLast updated: 8 days ago
This job offer is not available in your country.
QSSU-SCU-FCCO-FIELD CREDIT COLLECTIONS OFFICER

QSSU-SCU-FCCO-FIELD CREDIT COLLECTIONS OFFICER

Q-Sourcing ServtecArua
22 days ago
Job description

About this job

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client in the renewable energy sector, we are looking for competent, skilled, and experienced Field Credit Collections Officer to work in Arua.

Department : Credit

Position : Field Credit Collections Officer

Reporting to : Credit Collections Coordinator

Location : Arua

Job Summary :

The Field Credit Collections Officer will be responsible for visiting customers with overdue payments, negotiating repayment plans, and resolving issues related to delinquent accounts.

Key Responsibilities :

  • Conduct field visits to customers’ homes or businesses to collect outstanding payments, utilizing tact and professionalism to address customer concerns and negotiate payment arrangements.
  • Educate customers on their account status, payment options, and consequences of non- payment, ensuring clear and accurate communication.
  • Update customer account information accurately and promptly in the system, documenting all collection activities and interactions.
  • Identify and prioritize delinquent accounts, developing action plans to recover outstanding balances in a timely manner.
  • Collaborate with other departments, such as credit analysis and customer service, to address root causes of delinquency and prevent future occurrences.
  • Handle customer inquiries and complaints related to billing, payments, and account discrepancies, resolving issues promptly and efficiently.
  • Adhere to regulatory requirements and compliance standards governing collections activities, ensuring confidentiality and data security.
  • Meet or exceed individual and team performance targets for collections effectiveness, call quality, and customer satisfaction.
  • Participate in training and development programs to enhance skills and knowledge related to collections techniques and best practices.
  • Additional responsibilities as assigned from time to time.

Mandatory Requirements :

Education :

Bachelor’s degree in Business Administration, Finance, or related field preferred.

Experience :

  • Minimum of 1-2 years of experience in collections, customer service, or field-based roles.
  • Skills and competencies :

  • Strong communication and negotiation skills, with the ability to handle difficult conversations and resolve conflicts.
  • Ability to work independently and effectively manage time and resources in a field-based environment.
  • Proficiency in MS Office suite and experience with mobile data collection tools and customer relationship management (CRM) systems.
  • Valid driver’s license and access to a reliable vehicle preferred
  • Added Advantage

  • Knowledge of regulatory requirements governing collections activities in Uganda is a plus.
  • All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy “QSSU-SCU- FCCO – FIELD CREDIT COLLECTIONS OFFICER ”

    Application Link : Note :

    The deadline for applications is not later than 0 2 : 00 pm Thursday 29th May, 202 5

    Only shortlisted applicants will be contacted.

    Please Note :

    Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.