Grow business by identifying, understanding and meeting customer needs through effective identification & selling of Parts and maintaining relationships with new and existing CFAO Mobility customers
Profil request :
Achieve sales targets through effectively identifying and selling parts.
Develop & maintain an accurate and up-to-date effective customer database for business use.
Record & report service rate and lost sales data accurately to support the timely order of required parts.
Managing & building customer relationships for both existing customers and prospective clients for effective customer retention management.
Responsible for monitoring & regulating debtor days through enforcing timely debt collection for better liquidity flow.
Arrange / plan and execute customer visits and timely reporting to the Parts Sales Manager with actions.
Adhere to all company SOP and especially to Sales process SOPs.
Participate actively in any company activity to ensure the continued growth of Toyota Uganda
Provide customer service assistance in terms of technical advice and enquiries by customers.
Prepare and follow up on all quotations requested by retail customers to ensure acheivement of revenue
Demonstrate the functioning and operation of Genuine Parts
Process sales invoices and arranging for delivery of products.
Debt collection
Sales prospecting through various platforms to introduce our products and services to potential customers
Respond to & handle customer complaints promptly through coordinating and following-up all customer related issues to ensure maximum customer satisfaction
Perform any other duties that may be assigned to him.
Sales Representative • Namanve