Virtual Assistant trainer (remote)

"We are an International Hr consulting and procurement firm. With expertise in Recruitment & Selection, Performance management, Training & Development, Compensation and benefits as well as Outsourcing of goods and services for organizations."

The Role

Job title : Virtual Assistant Trainer (remote)

Industry : Tech

Location : Nationwide

Job Summary : We are seeking an enthusiastic and organized Virtual Assistant (VA) Trainer to develop and deliver a world-class training program for our VA’s. The ideal candidate will have a strong background in virtual assistance and a genuine passion for teaching and mentorship. You will play a pivotal role in shaping a skilled, efficient, and proactive VA students, ensuring they have the tools and knowledge to deliver exceptional service.

Responsibilities :

• Develop & Deliver Training : Design and deliver engaging training modules for new and existing Virtual Assistants. Topics will include, but are not limited to :
• Core administrative tasks (e.g., advanced scheduling, inbox management, data entry).
• Client communication and professional etiquette.
• Time management, prioritization, and workflow optimization.
• Proficiency in key software and platforms (e.g., Google Workspace, project management tools like Asana / Trello, CRMs, etc.
• Upholding the company standards for quality and client support.
• Create & Update Resources : Build and maintain a library of training resources, including manuals, video tutorials, and best-practice guides.
• Coach & Mentor : Conduct both group workshops and one-on-one coaching sessions to address individual learning gaps and foster professional growth.
• Assess Performance : Evaluate trainee progress through practical assessments and provide constructive, supportive feedback.
• Stay Current : Keep up-to-date with the latest trends and technologies in the virtual assistant industry to ensure our training remains cutting-edge.
• Foster Community : Cultivate a positive and collaborative learning environment that encourages VA’s to connect and learn from one another.

Ideal Profile

Qualifications

What's on Offer?