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Last updated: 6 days ago

Head of Guiding & Training

Wild Dreams HospitalityKenya, Tanzania & Uganda, Multiple, ZA

A respected collection of luxury safari camps and lodges across East Africa is seeking an inspiring HEAD OF GUIDING AND TRAINING to unite and elevate its guiding teams.This is a senior, strategic r... Show more

Dinka:Interpreter

One World Global ServicesKampala, Kampala, UG
Quick Apply

WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!.Language: Dinka Requirements: 90% English proficiency Steady wired internet connection USB Wired headset Windows 10 or MacOS WHAT WE OFFER YOU: ... Show more

Vietnamese Linguistic Projects (Remote)

Sigma GroupUganda, Uganda
TemporaryTemporary

AI – Shaping the Future of Artificial Intelligence 🌍.Sigma is a leading global technology company specialized in data collection and annotation for Artificial Intelligence.With over 30 years of ex... Show more

Computer Vision Annotator

Odixcity ConsultingUganda
Full-timeFull-time

This role plays a critical part in improving model performance by creating high-quality datasets used for object detection, image classification, segmentation, tracking, and other visual recognitio... Show more

Behavioral Health Coaches (Uganda)

IntellectKampala, Central Region, UG
ContractorContractor
Quick Apply

You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals.This is deliv... Show more

Remote Online Survey Taker - No Previous Experience (Paid)

Clubshop | USKakira, Jinja

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Sales Trainee - Uganda

Rentokil InitialKampala, Central Region, UG
Full-timeFull-time
Quick Apply

Rentokil Initial is a Global services company employing over 70,000 colleagues over 90 countries.The Company is at the cutting edge of technology and innovation as it strives to protect people and ... Show more

Project Assistant - Shame to Action (S2A) Project

WaterAidKampala, Central Region, UG
Full-timeFull-time
Quick Apply

Project Assistant, Shame to Action (S2A) Project.Fixed, Renewable based on performance and funding.Competitive salaries with excellent benefits.We are a global federation driven by one vision: a wo... Show more

Sales Executive Uganda

Delivery HeroKampala, UG
Full-timeFull-time

If you’re here, it’s because you’re looking for an.A ride that will fuel up your ambitions to take on a.We are the fastest-growing multi-category app connecting millions of users with businesses, a... Show more

Director, Strategy and Special Projects

TRC Total Renal Care IncDSD Central Division Office
Full-timeFull-time

S 323rd St, Federal Way, Washington, 98001-5023, United States of America.The DaVita SNF Dialysis (DSD) director of strategy is responsible for supporting DSD in achieving financial and operational... Show more

Etihad Airways Virtual Roadshow

Zenon AviationAll Cities, Uganda
Full-timeFull-time

Zenon Recruitment is proud to support.Captains and First Officers to discover career opportunities in Abu Dhabi.Etihad recruitment team and learn more about the airline, its growing fleet and pilot... Show more

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Head of Guiding & Training

Head of Guiding & Training

Wild Dreams HospitalityKenya, Tanzania & Uganda, Multiple, ZA
22 days ago
Job description

A respected collection of luxury safari camps and lodges across East Africa is seeking an inspiring HEAD OF GUIDING AND TRAINING to unite and elevate its guiding teams.

This is a senior, strategic role for an accomplished guide and mentor who can set the standard for guest connection, shape the training curriculum and coach head guides across several countries. Regular travel throughout the region is part of the job.

Core Criteria:

  • Minimum 10 years' professional safari guiding experience, including senior guiding and training roles
  • Strong background in high-end or luxury safari operations (must have East African experience)
  • Natural teacher and mentor who enjoys developing people and future leaders
  • High emotional intelligence, with strong storytelling skills and the ability to read and connect with each guest
  • Proven ability to take ownership of guiding-related feedback and complaints and turn them into lasting improvements
  • Sound knowledge of East African wildlife, ecosystems and conservation
  • Warm, humble and exceptional with guests
  • Fluent in English; Swahili is an advantage
  • Willingness to travel regularly across East Africa
  • Recognised guiding certification (e.g. FGASA Level 2+, KPSGA Silver+ or equivalent) is advantageous
  • Experience working across more than one country, or bringing different camps and teams to one standard, is advantageous

Core Responsibilities:

  • Champion the group's guiding philosophy and ensure it is lived consistently by guides in every country of operation
  • Set clear guiding standards for guest engagement, storytelling, safety and ethics
  • Develop and refine the guiding curriculum, assessment tools and training programme
  • Coach guides to read each guest and tailor their communication, pace and style accordingly
  • Identify, train and mentor head guides in people management, feedback and performance
  • Assess guide competencies, both technical and interpersonal, on a regular basis
  • Work closely with country, operations and property managers to support guiding teams in the field
  • Review guest and operational feedback and use it to strengthen standards
  • Design and introduce new guest activities, with sound safety protocols in place
  • Embed conservation, community involvement and sustainability in all training
  • Spend time in the field, hosting guests and joining drives or walking safaris where needed

This is a live-in position based across the lodges in Kenya, Tanzania and Uganda.