Jobs in Call centre kampala central, ug

Ipas is a nonprofit organization that works with local, national, and global partners, to improve sexual and reproductive health and rights, with a focus on ensuring that high-quality safe abortion and contraceptive information and services are available, accessible and acceptable to women and girls.

Position Purpose

Reporting to the Senior health Systems Advisor, the Program Associate provides support to the technical staff in coordinating day to day project implementation of activities. S / he is responsible for activity budgets development and tracking across Uganda Projects, Contracts Management and implementation planning in accordance with the donor deliverables. This Position is also responsible for Organizing meetings, coordinating consultant’s agreements and support reporting, documentation and disseminating relevant program Materials. The Position is based at the Alliance office in Uganda, assisting the program staff with the overall program support by assuming responsibility for specific programmatic functions in the Alliance- Uganda office.

The Program Associate works to ensure efficient and effective integration of reproductive health perspectives of women, especially young women and girls, into Ipas country office products and strategies. The Program Associate provides strategic direction and technical assistance during the implementation and management of projects and works with partners and other stakeholders to advance key program objectives, youth and community engagement work. This position identifies, coordinates, and implements training and awareness programs and workshops within various community groups (adolescents, women's groups, schools and others) to increase knowledge and self-efficacy, reduce barriers, address stigma and improve social support around sexual and reproductive rights.

Summary of Responsibilities

• Contribute to the development of strategies, approaches, project designs, timelines, budgets and work plans for Health systems, and policy and community engagement in collaboration with the country team.
• Support the establishment and development of links with organizations, institutions, and interest groups to promote knowledge, skills and social support so that women can exercise their sexual and reproductive rights.
• Participate in the design and implementation of community interventions, training programs and sensitization workshops in coordination with institutions / organizations.
• Support partner organizations in the development of effective strategies and contribute to the monitoring of work plans and budgets, ensuring that the scope of the project is in line with Ipas strategy and donor requirements.
• Support in the development and delivery of capacity building trainings for NGO partners, CBOs,
• Contribute to the identification of new partnerships and initiatives, and support for the strengthening of existing partnerships at the regional level, to promote the inclusion of abortion and / or youth in programs and projects; supporting local and regional youth-led events; and strengthen the external leadership role of Ipas on youth and SRHR.
• Participate in monitoring and evaluation processes of programs and projects and ensure that community organizations, youth groups and women's groups adhere to Ipas standard operating procedures with respect to proposals and activities reporting.
• Provide technical input to donor proposals and reports (narrative reports, work plans, etc.

Internal teams and external partners .

Minimum Requirements

Preferred Qualifications

Minimum selection criteria

Working environment

Ability to travel up to 10 - 15% domestically (with occasional regional or global trips if applicable)

Other desirable criteria

Ipas is strongly committed to providing a work environment that is free from all forms of harassment, discrimination, and inequity. We recruit, employ, train, promote, and compensate our personnel without regard to race, age, sex, religion, national origin, color, creed, ancestry, citizenship, caste, ethnicity, regional identity, tribal identity, marital status, veteran status, disability, genetic information, gender identity, transgender status, sexual orientation, or any other personal characteristic protected by law or outlined by Ipas policy. Ipas acknowledges that these personal characteristics may differ in different contexts.