Jobs in Uganda
Telesales Agent
SunCulture Kenya LimitedBukoto, Mkoa wa Kati, UgandaTechnical Architect – Hybrid Cloud
NTT DATAKampala, Kampala, UgandaRisk Officer NOA, Kampala
Programa Mundial de AlimentosKampala, UgandaNational Project Coordinator
International Labour OrganizationKampala, UgandaRegional Administrative Officer - Rukungiri
SNVKampala, Central Region, UgandaPost Security Manager EO (05 / 25 KPL)
Foreign, Commonwealth & Development OfficeKampalaRegional Sales Manager - India, SAARC and Middle East
RADAPACField Sales Executives and Promoters
NFT ConsultKampala,UgandaSenior Data Associate
Cycle ConnectGulu, GuluAdvocacy Alignment and Risk Analyst
World VisionKampala, UgandaAssistant Accountant
International Institute of Tropical Agriculture(IITA)Kampala, Central Region, UGProject Manager
Point. Your Marketing Investment PartnerKampala, Uganda, UGRegional Chief Executive Officer (CEO) – Micro Finance Company
PRIKampala, UgandaSenior Lead- Procurement
M-KOPA-SOLARKampalaHealth Manager
International Rescue CommitteeKiryandongo, UGSecurity Guard
Heritage International SchoolKampala, UgandaSoftware Test Engineer
JazzHR AC Test 2024 02Kempala, Central Region, UGTech Lead, Software Engineer - Workday
3Pillar GlobalAPACJunior Designer
LWCSupport CentreSenior Accountant
FuzuKampala, Central Region, UgandaTelesales Agent
SunCulture Kenya LimitedBukoto, Mkoa wa Kati, UgandaDepartment : Sales
Position : Telesales Agent
Reporting to : Telesales Manager
About Us
Our vision is to build a world where people take control of their environment in rewarding and sustainable ways. The company does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world's 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar irrigation for smallholder farmers in Africa and were selected by Fast Company as one of the World’s Most Innovative Companies in 2021. Over the last 5 years, the company has grown significantly and now employs 400+ people around the world.
Job Brief
Reporting to the Telesales Manager, the Telesales Agent will provide expert advice and information to our potential customers regarding a variety of products offered by company. S / he will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. S / he will also be troubleshooting and escalating complaints across a number of communication channels. The person should have excellent communication and interpersonal skills. Computer knowledge and usage are also a must-have for this role.
Duties and Responsibilities
- Ability to meet end to end product sales targets set by the company that will be coupled by achieving a high conversion rate.
- Contact potential or existing customers, businesses, or groups to inform them about the company products using scripts.
- Explain technical product features and answer customer questions about company products.
- Lead generate and create a robust pipeline of customer accounts of potential clientele for the company.
- Be versatile in making extensive outbound calls that meet the organizations KPIs.
- Adjust sales scripts to better target the needs and interests of specific individuals.
- Help the department to develop content for sales presentations or other materials.
- Respond to correspondence from customers on both mail, phone and in-person and follow up initial sales contacts.
- Have the ability to go above and beyond to cover over talk time daily hour delivery set by the company.
- Conduct client or market surveys to obtain information about potential customers to be able to measure customer experience and NPS.
Education, Skills and Experience
If Interested :
Please apply online via this job page. We respond to all candidates however only shortlisted candidates will be interviewed.
Please Note :
SunCulture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, f-c, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.