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Jobs in Kampala

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Retail Team Leader

Retail Team Leader

MUA Mauritius & East Africa (Uganda)Kampala, Kampala, Uganda
MUA Insurance (Uganda) Limited : Job Description.The Retail team leader is responsible for managing, supporting, and growing the network of sales agents. This role involves recruiting new agents, pro...Show moreLast updated: 2 days ago
Senior Tax Associates

Senior Tax Associates

DeloitteKampala, Central Region, Uganda
The incumbents will become part of a well-established team working with clients to understand, plan and execute effective commercial and tax strategies, assisting clients to respond to new legislat...Show moreLast updated: 9 days ago
Year 2 Teacher & Homeroom Teacher

Year 2 Teacher & Homeroom Teacher

Galaxy International School UgandaKampala, Uganda
Galaxy International School Uganda (GISU) is committed to safeguarding and promoting the welfare of children and young people. We uphold the highest standards of child protection and expect all staf...Show moreLast updated: 18 days ago
Risk Officer NOA, Kampala

Risk Officer NOA, Kampala

Programa Mundial de AlimentosKampala, Uganda
This job is located at the Uganda Country Office based in Kampala, Uganda.The job holder will be part of the Uganda Country Office Risk Management Function, responsible for promoting and embedding ...Show moreLast updated: 30+ days ago
Global Supply Chain Trainee

Global Supply Chain Trainee

SkrettingKampala, Uganda
Nutreco Global Supply Chain Young Professional Program.Help achieve our purpose : Feeding the Future.Nutreco is a pioneer in animal nutrition and aquafeed – and our purpose of Feeding the Future is ...Show moreLast updated: 30+ days ago
Subscriber Verification Administrator Full Time

Subscriber Verification Administrator Full Time

Exquisite SolutionKampala, Kampala, UG
HR recruitment and management firm, is seeking a dedicated and customer-focused.Subscriber Verification Administrator.The ideal candidate will be responsible for carrying out end-to-end verificatio...Show moreLast updated: 19 days ago
Truck Drivers (m / f / d) Wanted – Already in the EU? Start yourcareer in Germany

Truck Drivers (m / f / d) Wanted – Already in the EU? Start yourcareer in Germany

hello jobsKampala, Central Region, Uganda
Are you living in the EU and have experience as a truck driver – or are ready to take the wheel professionally? Then hello jobs is your gateway to a secure, well-paid job in Germany’s transport sec...Show moreLast updated: 30+ days ago
Jr. Salesforce Administrator (Fintech)

Jr. Salesforce Administrator (Fintech)

Black Pen RecruitmentKampala, Uganda
Join one of Africa's fastest-growing fintech companies as a Jr.Our client is seeking a critical thinker who is proactive, organised, and driven, with a strong knowledge base.They should be dedicate...Show moreLast updated: 10 days ago
Client Manager

Client Manager

NTTKampala, Kampala, Uganda
Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...Show moreLast updated: 30+ days ago
Regional Chief Executive Officer (CEO) – Micro Finance Company

Regional Chief Executive Officer (CEO) – Micro Finance Company

PRIKampala, Uganda
Our client in the Micro Finance sector is looking for a Regional Chief Executive Officer (CEO) to join the team and based in Uganda. The ideal candidate is one that has worked in a USA based company...Show moreLast updated: 30+ days ago
Analyst, Research

Analyst, Research

Standard Bank GroupKampala, Central Region, UG
To research and evaluate possible risks and potential returns on investments and other financial transactions, enabling SBG asset management invest clients' financial assets effectively.Responsible...Show moreLast updated: 1 day ago
  • New!
sales agents

sales agents

META HUMAN RESOURCES (MEHUR) LIMITEDKampala, Central, UG
We are looking for a super-energetic member of our team who is eager to learn new things and achieve excellence by all means. If you have past work experience in the related sector, then that will b...Show moreLast updated: less than 1 hour ago
Regional Sales Manager - Anglophone Africa

Regional Sales Manager - Anglophone Africa

AZA FinanceKampala, Central Region, UG
Quick Apply
AZA Finance is an established provider of currency trading and cross-border payment solutions which accelerate global access to frontier markets through an innovative infrastructure.By leveraging c...Show moreLast updated: 3 days ago
Emerging Channels Manager

Emerging Channels Manager

DiageoKampala, Uganda
Job Title : Emerging Channels Manager.Commercial Uganda Breweries Limited (UBL).At Diageo, our commercial success is powered by how we connect with consumers wherever they are and however they choos...Show moreLast updated: 19 days ago
Chief Executive Officer - Business Head

Chief Executive Officer - Business Head

Zeebra Junction Specialist RecruitmentKampala, Uganda, UG
Join This Team as Group CEO and Lead an Ambitious Manufacturing Group!.Are you ready to take the helm of a dynamic and diverse manufacturing group with ambitious growth plans? Look no further - Thi...Show moreLast updated: 30+ days ago
Trade Finance Professional

Trade Finance Professional

Euro Exim BankKampala, Kampala, UG
Quick Apply
About the Role : Euro Exim Bank, an award-winning global financial institution is seeking freelance-based professionals who are truly Passionate About Sales. Your main task is to attract new clients ...Show moreLast updated: 30+ days ago
Tax Graduate Trainees

Tax Graduate Trainees

EYKampala, UGA
We’re looking for Tax Business Advisors with expertise to join our Tax team.This is a fantastic opportunity to be part of a leading team whilst being instrumental in the growth of our business.The ...Show moreLast updated: 13 days ago
Security Guard

Security Guard

Heritage International SchoolKampala, Uganda
Maintains a safe and secure environment for staff, students and visitors by patrolling the campus, and monitoring premises and personnel. To ensure that the agreed procedures and systems for opening...Show moreLast updated: 19 days ago
Luganda to French OPI / VRI Interpretation Vacancy

Luganda to French OPI / VRI Interpretation Vacancy

Future GroupKampala, Central Region, Uganda
We are hiring French to Luganda OPI / VRI Interpreters.If you are passionate about different languages and interpretation, we need you!. We are looking for professional remote interpreters who want to...Show moreLast updated: 30+ days ago
Junior Designer

Junior Designer

LWCSupport Centre
As the UK’s fastest growing and largest independent drinks wholesaler, LWC is an exciting place to work.Our aim is to provide the best customer service in the industry, as well as an impressive and...Show moreLast updated: 30+ days ago
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Retail Team Leader

Retail Team Leader

MUA Mauritius & East Africa (Uganda)Kampala, Kampala, Uganda
2 days ago
Job description

MUA Insurance (Uganda) Limited : Job Description

Job Grade

Job title

Retail Team Leader

Reports to

Head of Business Development

Job Summary : The Retail team leader is responsible for managing, supporting, and growing the network of sales agents. This role involves recruiting new agents, providing training and support, ensuring agents meet sales targets, and working to achieve company sales objectives. The ideal candidate will have strong leadership and sales skills, be proactive, and demonstrate the ability to coach and motivate sales agents to perform at their best.

Responsibilities and Duties :

  • Agent Recruitment & Onboarding :

ü Identify, recruit, and onboard new sales agents to expand the sales force.

ü Ensure that new agents are effectively integrated into the company, understanding its culture, products, and sales strategies.

ü Facilitate agent registration, provide necessary tools, and ensure all documentation is completed accurately.

  • Sales Training & Development :
  • ü Organize and lead training programs to ensure agents are well-versed in product offerings, sales techniques, and company processes.

    ü Provide ongoing coaching, guidance, and support to agents to help them achieve sales targets and improve performance.

    ü Conduct regular performance reviews with agents to assess their progress and identify areas for improvement.

  • Sales Performance Management :
  • ü Monitor and track the sales performance of agents to ensure targets are being met.

    ü Set individual sales goals for agents and provide the necessary tools and resources to help them succeed.

    ü Identify top-performing agents and recognize their achievements while addressing underperformance with corrective actions or support.

  • Sales Strategy Implementation :
  • ü Implement and execute sales strategies that align with the company’s overall business objectives.

    ü Develop and communicate action plans to help agents achieve sales targets and increase revenue.

    ü Stay updated on market trends, competition, and customer needs to ensure agents are effectively targeting the right audience and generating sales.

  • Qualifications, Experience, Skills & Personal Attributes :
  • A Bachelor’s degree in Business, Marketing, Insurance, or a related field.
  • Relevant professional certifications in insurance (e.g., Chartered Insurance Professional, or other industry-specific certifications) is an advantage
  • At least 5 years of experience in sales, with a focus on insurance products and working with brokers or distributors.
  • Experience in managing an agency sales channel is highly desirable.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Strong sales, negotiation, and relationship management skills.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with brokers and clients.
  • Strong understanding of insurance products, underwriting processes, and regulatory requirements.
  • Ability to work independently and as part of a team.
  • Proficient in using CRM systems, Microsoft Office Suite (Excel, Word, PowerPoint), and other sales-related tools.
  • ales Focused : Demonstrates a strong drive to meet and exceed sales targets.
  • Product Knowledge : Deep understanding of insurance products and the ability to effectively communicate this knowledge to brokers.
  • Team Player : Works well with cross-functional teams, including underwriting, claims, and customer service teams, to achieve business goals.
  • Problem Solving : Skilled at addressing and resolving challenges faced by brokers or clients.
  • Results-Oriented : Focused on achieving results through proactive sales initiatives and effective channel management.
  • Working conditions

    The Job’s responsibilities sometimes may require working evenings and weekends, sometimes with little advanced notice, working with challenging clients.

    Reporting Structure : Reports to the Head of Business Development.

    Leadership Development Track

    This is a Channel Leadership Track focused on grooming high-performing sales professionals to lead, develop, and grow an agency-based retail sales force. It is designed to deepen commercial acumen, strengthen people leadership, and align field sales performance with the company’s revenue goals. The track is ideal for individuals demonstrating strong sales ability, coaching skills, and a passion for empowering others to succeed.

    Role Expectations

  • Lead and grow a productive and compliant retail agency sales force.
  • Recruit, train, and mentor agents to meet set sales targets.
  • Translate company sales strategy into actionable field plans.
  • Monitor performance metrics and implement corrective actions.
  • Create a performance-driven, ethical, and motivational team culture.
  • Liaise cross-functionally to ensure sales support and issue resolution.
  • Leadership Competencies Developed

  • Sales Leadership – Building and driving high-performing sales teams.
  • Coaching & People Development – Enabling agent success through support and accountability.
  • Strategic Execution – Translating strategic objectives into field-level action plans.
  • Performance Management – Data-driven supervision and management of sales outcomes.
  • Customer Centricity – Instilling an agent mindset of service excellence.
  • Change Agility – Leading agents through evolving sales environments.
  • Key Development Milestones

    1. Field Immersion & Market Acumen : Gain hands-on exposure to customer segments, market dynamics, and competitor strategies within the retail space.

    2. Sales Strategy & Channel Management Training : Attend structured learning on territory planning, agent life cycle management, pipeline development, and CRM usage.

    3. Agent Recruitment & Onboarding Mastery : Achieve quarterly recruitment targets and demonstrate successful onboarding of new agents who meet their first 90-day KPIs.

    4. Sales Coaching & Review Frameworks : Lead weekly agent performance reviews and coaching sessions, using data to identify skill gaps and motivate performance.

    5. Cross-Functional Collaboration : Partner with underwriting, claims, and operations teams to resolve agent or client issues and enhance service delivery.

    6. Leadership Visibility & Reporting : Present quarterly performance insights, growth plans, and market feedback to senior management, including remedial actions where needed.

    Progression Pathway

    Retail Team Leader → Deputy Head of Business Development → Head of Business Development