Community Service Assistant - Promoter Engagement Call Desk

About Evidence Action

At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations.

Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we’re making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions.

• Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains.
• Through Safe Water Now, we’ve saved the lives of over 15,000 children.
• Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives.

At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions

Job purpose

Community Service Assistant - Call Desk position is primarily an office based position which plays an important role as an interface between Safe Water Now with local community leaders and elected promoters in delivering Safe Water Now interventions (Dispenser / In Line Chlorination) to the rural communities.

Reports to : Lead Officer, Program Implementation (Promoter Engagement)

Direct Reports : None

Key Duties and responsibilities :

Key Performance Indicators :

Requirements

Qualifications and Skills :

Required Competencies and Attributes :

Working conditions

The official working hours are 8 : 00am to 5 : 00 pm from Monday to Friday. However, this job requires a flexible person as one may work beyond official working hours including some weekends.

Position Location

The role will be based in Jinja, Uganda.

We are unable to sponsor or take over sponsorship of Ugandan employment visa at this time. Applicants must be legally authorized to work in Uganda for roles based in Uganda.

Equal Opportunity Statement

Evidence Action does not discriminate in employment on the basis of race, colour, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.