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Job Ad & Profile Description

Position : Resident Program Manager

RESIDENT PROGRAM MANAGER

Department : WSUP Advisory

Place of work : Kampala, Uganda

Duration : Full time, fixed term to 31 March 2026, subject to extension by mutual agreement

Salary : Competitive

Benefits : 25 days annual leave excluding national holidays, all applicable statutory contributions such as NSSF and service tax

Grade : 11

Reports to : MD WSUP Advisory

Right to Work

The applicant must have the right to live and work in Uganda.

About WSUP Advisory

WSUP Advisory CIC was established in 2015 as a wholly owned subsidiary of WSUP. Our mission is to expand the reach and impact of WSUP’s knowledge and approaches by providing a wide range of consultancy services geared towards meeting the water and sanitation needs of low-income urban communities.

WSUP Advisory helps service providers especially utilities, municipalities and private enterprises build their organisational capacity and implement viable business models to serve everyone. We work with local and national governments and regulators to create an enabling policy- and regulatory environment for services to the poorest customers.

Fundamental to our approach is a recognition that improving service provision requires organisational and systemic transformation :

• We approach each task by accepting that strong and viable service providers are the best means of benefiting everyone, including low-income customers;
• We build relationships of trust that enable us to work alongside these organisations when they undertake change and growth;
• We apply expertise in strategy, leadership, change management, business development, finance, policy and regulation alongside our core expertise in water and sanitation to address some of the complex issues that we are engaged to tackle.

Our services include :

Supporting operational improvement and organisational change for service providers,

Developing strategies and master plans and supporting their implementation

Business analysis, business planning and management development

Program and project delivery and management

Creation of the enabling policy and regulatory environment for services to the poorest customers.

We have successfully implemented projects for multi-lateral and bilateral organisations such as the World Bank, Asian Development Bank, UNICEF, DFID, USAID,

KfW and the EIB; private foundations including the Conrad N Hilton Foundation; and NGOs such as IFRC, WaterAid, Oxfam, GOAL and SNV.

WSUP’s innovative approach to creating impact is guided by our values, which are the common fundamental beliefs and principles that guide us. All our staff are expected to embody these values in their day to day work and interactions.

WSUP Advisory in Uganda

WSUP Advisory has worked in Uganda since 2018. Starting with an initial grant to develop proposals for supporting the newly formed Mid-Western Umbrella for Water and Sanitation, we are now on our fifth grant project; all with funding from the Conrad N Hilton Foundation. Our work to support Umbrella Authorities has continued to grow and currently we are supporting both the Mid-Western and the Central Umbrellas for Water and Sanitation. We are also supporting the Ministry of Water and Environment in developing models, regulations and mechanisms for equitable supply to the poorest and most vulnerable households in small towns across Uganda and in sharing best practice amongst the Umbrella Authorities.

About the role

Main responsibilities & tasks

Strategic development of WSUP in Uganda

Program Management

3. Professional and technical inputs to programs and projects

Business Development

General Management

Required profile for job ad : Resident Program Manager

Qualifications & Experience

Knowledge

Skills and abilities

Other

Desirable

Qualifications, experience, knowledge, skills

Knowledge

Skills and abilities

Job criteria for job ad : Resident Program Manager Job category : Management Industries : Social, public and human services Region : Kampala City : Kampala Educational level : Bachelor Key Skills : strategyassessmentstakeholder managementtime managementbusiness planleadershipchange managementstrategic developmentplanningmanagementgeneral management Number of Position(s) : 1 Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.

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